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Sofia-Maria Roussou

@sofia-mariaroussou

Operations and client coordination specialist at Shipmedcare IKE, coordinating medical documentation and international client follow-up.

Greece

Message

At Shipmedcare IKE, I coordinate medical documentation, client requests, and follow-up between international clients, doctors, and internal teams.

I draft, edit, and proofread reports and operational documentation in English, and maintain digital records, databases, and Excel files to keep case information organized.

At WEST SA, I supported promotional and marketing activities and demonstrated products or services to potential customers. As a social media intern in my Master's program, I supported content and digital communication activities.

Travel is a strong personal interest: I independently plan multi-destination trips, researching accommodation, transportation, activities, and local experiences. I also enjoy photography, languages, and cultural exploration.

Experience

Work history, roles, and key accomplishments

Current

Operations & Client Coordination Specialist

Current

Shipmedcare IKE

Jan 2019 - Present (7 years 9 months)

Coordinates medical documentation, client requests, and follow-up between international clients, doctors, and internal teams. Drafts, edits, and proofreads reports and operational documentation in English.

Client Communication Stakeholder Coordination Written Communication Proofreading Editing Data Management Microsoft Office Databases

Promotion / Marketing

WEST SA

Sep 2018 - Dec 2018 (3 months)

Supported promotional and marketing activities and demonstrated products or services to potential customers.

Marketing Promotion Customer Engagement

English Teach Volunteer

IVHQ Program

Oct 2018 - Oct 2018 (0 months)

Assisted local teachers with English courses, planned and executed learning exercises and activities, and encouraged children experiencing learning difficulties.

Teaching Lesson Planning Student Support