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MS@margaritsargsian
Customer support specialist with expertise in ESL teaching and dispatching.
ArmeniaI am a dedicated customer support specialist with a strong background in ESL teaching and truck dispatching. My experience includes providing technical support and resolving customer inquiries efficiently, ensuring high levels of satisfaction. I thrive in fast-paced environments and excel at problem-solving, which has allowed me to build strong relationships with customers.
In my role as a truck dispatcher, I successfully assigned loads to drivers based on customer requirements and availability, while also ensuring compliance with industry practices. My teaching experience at ClassIn has equipped me with the skills to instruct students from diverse backgrounds, enhancing their English proficiency and practical life skills. I am passionate about fostering effective communication and creating engaging learning experiences.
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Work history, roles, and key accomplishments
ClassIn
Sep 2024 - Dec 2024 (3 months)
Instructed students on ideas and customs in English, conversational English, career planning, social adjustment, and practical life skills. Employed a variety of instructional resources to teach students of various backgrounds and learning styles.
Reize Dispatch Company
Jul 2024 - Nov 2024 (4 months)
Processed invoices, bills of lading, and other documents related to truck dispatching. Assigned loads to drivers based on customer requirements and availability, verifying driver log books were accurate prior to completing payroll.
Reize Dispatch Company
May 2024 - Jul 2024 (2 months)
Provided technical support to customers by responding to inquiries and resolving issues in a timely manner. Responded to customer emails and phone calls promptly, courteously, and professionally, ensuring high levels of satisfaction.
Degrees, certifications, and relevant coursework
Master’s Degree in Linguistics, Philology and Pedagogics, Linguistics, Philology and Pedagogics
Completed a Master's degree focusing on Linguistics, Philology, and Pedagogics. Gained comprehensive knowledge in language studies, literary analysis, and educational methodologies.
Software and tools used professionally
ArmeniaYou can contact Margarit and 90k+ other talented remote workers on Himalayas.
Message Margarit
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