Ani Hakobyan

I’m a Customer Support and Sales Specialist with 1.5 years of experience in client communication, issue resolution, and sales processes. I’m motivated by delivering both excellent service and business results, even in fast-paced environments.

At EVISTEP, I managed daily communication with B2B clients via chat and email, ensuring professional and timely responses. I handled customer inquiries, resolved issues efficiently, and supported sales activities including lead generation, follow-ups, upselling, and cross-selling.

I maintained and updated customer data using CRM systems, keeping records accurate and organized. I also identified customer needs and provided tailored solutions to support business goals.

Before that, I taught English online as an ESL Teacher at SKYENG INTERNATIONAL ONLINE SCHOOL, helping learners improve their communication skills through personalized instruction. I maintained an average satisfaction rating of 95% and adapted teaching methods to diverse learning styles—skills I bring directly to customer-focused problem solving.