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Marcus Mayo

@marcusmayo

Experienced Director of Product Management specializing in AI strategy.

Zimbabwe
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What I'm looking for

I seek a role that fosters innovation and collaboration, allowing me to leverage my AI expertise.

I am a seasoned Director of Product Management with extensive experience in AI strategy and governance. My journey has been marked by significant achievements, including leading the Agile Center of Excellence launch at Syneos Health, which resulted in a remarkable 25% boost in velocity and a 30% improvement in backlog readiness. My ability to engage stakeholders effectively has been instrumental in securing budget approvals and facilitating resource allocation, ensuring that projects align with organizational priorities.

Throughout my career, I have consistently driven transformation efforts across various industries, including automotive, aerospace, and healthcare. At IBM, I successfully boosted AI feature deployment by 35% for Toyota and improved feature throughput by 25% for Delta Airlines. My expertise in data analysis and Agile methodologies has enabled me to enhance operational efficiency and deliver impactful results, making me a valuable asset to any organization looking to innovate and excel in the AI landscape.

Experience

Work history, roles, and key accomplishments

SH

Director, Product Management, AI Strategy & Governance

Syneos Health

Jul 2023 - Apr 2025 (1 year 9 months)

Built a cross-functional Agile Center of Excellence in 90 days, publishing 6 playbooks and 25+ wiki articles, driving a 25% boost in velocity and 30% improvement in backlog readiness. Defined priority AI use cases with product and data teams, leading bi-weekly prioritization sessions that cut feature decision time by 40%.

SC

Senior Scaled Agile Coach

Scientific Research Corporation

Nov 2018 - Feb 2019 (3 months)

Launched the first ART end-to-end, designing PI Planning, WSJF prioritization, and capacity modeling to align feature backlogs and speed network modernization. Trained 125+ stakeholders in SAFe, value-stream mapping, and governance, boosting readiness and delivery predictability while embedding Agile governance transferable to AI strategy.

UN

Scaled Agile Coach and AI Strategy Advisor

Unisys

Apr 2017 - Oct 2018 (1 year 6 months)

Delivered full AI use case from vision to production, boosting CHF readmission prediction accuracy and enabling targeted care to lower readmission rates. Built healthcare AI Agile governance model, aligning sprints with HIPAA and Responsible AI to ensure transparency, faster delivery, and ethical data use.

BH

Scaled Agile Coach & SAFe Implementation Strategist

Booz Allen Hamilton

Feb 2016 - Apr 2017 (1 year 2 months)

Led SAFe rollouts for SIGINT, GEOINT, and FMV streams, cutting cycle times and boosting mission output quality. Partnered with Air Force and ISR teams to convert classified requirements into prioritized Agile backlogs using WSJF.

Education

Degrees, certifications, and relevant coursework

CU

Colorado Technical University

Master of Science, Information Technology Management

Completed a Master of Science in Information Technology Management. Focused on advanced concepts in IT management and strategy.

CU

Colorado Technical University

Master of Science, Project Management

Obtained a Master of Science in Project Management. Specialized in project leadership, planning, and execution methodologies.

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