Marcos Lu
@marcoslu
Dedicated professional with experience in contract management and marketing.
What I'm looking for
I am a dedicated professional with a diverse background in contract management, marketing, and customer service. My journey has equipped me with the skills necessary to excel in team coordination, negotiations, and multilingual communication. I thrive in dynamic environments where I can leverage my expertise to drive results and enhance customer satisfaction.
Throughout my career, I have successfully developed and implemented targeted marketing campaigns, assisted in kitchen operations, and managed customer service initiatives. My experience as a Marketing & Sales Specialist allowed me to create effective sales strategies that significantly increased client engagement and deposits. I am passionate about delivering high-quality service and ensuring seamless user experiences in every role I undertake.
As I look to the future, I am eager to find opportunities that challenge me and allow me to grow professionally. I am particularly interested in roles that enable me to utilize my skills in a collaborative and innovative work environment.
Experience
Work history, roles, and key accomplishments
Casino Avatar/ Roller
STAR VIP CLUB JUNKET / SOLAIRE
Nov 2024 - Present (8 months)
Provided accurate financial operations and customer service in the casino industry. Ensured a seamless and error-free user experience for clients.
Marketing & Sales Specialist (BPO)
INTERACTECH SOLUTIONS INC
Jun 2024 - Present (1 year 1 month)
Developed sales strategies to attract clients to investment platforms and implemented targeted marketing campaigns for customer acquisition. Conducted sales pitches to increase deposits and engagement.
Contract Manager & Customer Service (BPO)
GEUAE Human Resources LTDA
Jan 2024 - Present (1 year 6 months)
Managed hiring, onboarding, and dismissal processes for international employees, providing contract translations and HR consultancy services. Assisted in customer service and HR database management.
Technical Cleaning Specialist (BPO)
BMW Group Brazil - Araquari/Orbenk
Jun 2021 - Present (4 years 1 month)
Performed high-precision decontamination in BMW's paint shop, assisting in removing pollutants that could affect final paint finishes. Worked efficiently under pressure to meet strict factory deadlines.
Manufacturing Line Operator
Alufrost Industrial Services LTDA
Nov 2019 - Present (5 years 8 months)
Operated and maintained production line machinery, managing coil control and adherence to manufacturing standards. Ensured quality for various brands.
Product Promoter
A. Angeloni & CIA. LTDA
Aug 2019 - Present (5 years 11 months)
Promoted vegan products through persuasive sales techniques within a short-term campaign. Engaged customers to drive awareness and sales.
Sales & Assembly Associate
Maiki Willian Aluminum Frames
Mar 2015 - Present (10 years 4 months)
Generated customer quotes and handled direct sales, providing excellent service and ensuring client satisfaction. Ensured accuracy in financial operations and customer interactions.
Kitchen Assistant
Holz Family/ Bavaria
Jan 2014 - Present (11 years 6 months)
Assisted chefs in food preparation and kitchen operations in a fast-paced environment, ensuring high-quality service. Took on responsibilities as a waiter when needed.
Education
Degrees, certifications, and relevant coursework
Instituto Avanza
Associate Human Resources, Human Resources
Studied the fundamentals of human resources, including hiring, onboarding, and dismissal processes. Gained knowledge in contract management and HR consultancy services.
Instituto Avanza
Associate Marketing, Marketing
Developed sales strategies and implemented targeted marketing campaigns for customer acquisition. Focused on increasing deposits and engagement through effective sales pitches.
Instituto Avanza
Associate Logistics Business Management, Logistics Business Management
Acquired knowledge in logistics and business management principles. Focused on operational efficiency and supply chain processes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Marcos?
You can contact Marcos and 90k+ other talented remote workers on Himalayas.
Message MarcosFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
