Open to opportunities

Marcela Waterhen

@marcelawaterhen

Message

Detail-oriented finance and payroll professional with 20+ years in administrative operations.

Canada

Message

What I'm looking for

I’m looking for a long-term role where I can apply my detail-oriented finance, payroll, and HR experience to support accurate processing, compliance, and fast turnarounds. I want to commit to a team’s success and contribute to the community.

I’m a detail-oriented professional with over 20 years of experience in customer service, and I bring a focused, attentive approach to high-volume task loads to meet deadlines. My goal is to find a long-term position where I can commit myself to take part in the success of a company or community.

In recent roles, I’ve supported finance operations by assisting with payroll, cleaning up AR accounts, and handling collections. I also manage administrative document workflows such as filing/scanning and uploading documentation as required, while maintaining accuracy and clear communication.

I’ve also worked in Human Resources and finance leadership support—monitoring employees through information, training, and evaluating job performance; ensuring compliance with labor laws and workplace/employment safety; and investigating/resolving workplace conflict. I’m comfortable administering payroll for 70+ employees using ACCPAC Sage, and acting as a key handler between internal stakeholders and external entities like Canada Revenue Agency and ROE web.

Experience

Work history, roles, and key accomplishments

Current

Finance Clerk

Current

Commissioners

Mar 2025 - Present (1 year 2 months)

Assisted with client payroll processing and cleaned up accounts receivable, including collections support. Handled filing, scanning, and uploading of required documentation.

Payroll Processing Collections Document Scanning Administrative Support client support

Finance Officer

Ministikwan Lake Cree Nation

Dec 2021 - Jan 2025 (3 years 1 month)

Entered purchase orders to track and prioritize payments, supporting vendor needs and documentation filing. Administered payroll for 70+ employees using ACCPAC Sage and coordinated with CRA, ROE Web, and pension/life insurance administration.

Prioritization Payroll Administration ROE Web

Human Resource

Ministikwan Lake Cree Nation

Dec 2021 - Jan 2025 (3 years 1 month)

Provided employee information, training, and job performance evaluations. Supported compliance with labor laws and workplace employment safety, and investigated and resolved workplace conflict.

Employee Training Labor Law Compliance Employee Relations Administrative Support

Returns & Warehouse Associate

Frontier Plumbing and Heating Supply

Jul 2019 - Nov 2020 (1 year 4 months)

Assisted customers with warranty and return issues by completing accurate paperwork and providing timely communication. Analyzed and resolved warranty claims, verified customer orders, and trained new employees on warehouse procedures and product knowledge.

Order Verification Customer Communications Product Knowledge Safety Compliance

Gas Meter Repair Technician

M&RS Control Corp

Nov 2017 - Mar 2019 (1 year 4 months)

Repaired and calibrated gas meters to meet compliance requirements and documented repair processes and testing results. Maintained accurate records to support traceability and audit needs.

Regulatory Compliance Repair Documentation Documentation And Traceability Compliance Testing Safety & Standards

Tax Associate Manager

H&R Block

Dec 2023 - Present (2 years 5 months)

Administered payroll for 70+ employees using ACCPAC Sage and supported administrative workflows for vendors and documentation. Coordinated communications and processing related to Canada Revenue Agency, ROE Web, and pension/life insurance administration.

Payroll Administration ROE Web Administrative Operations