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EMPRESS THOMPSON

@empressthompson

Accounts Payable professional at Diabetes Canada handling invoice inquiries, verifying payments, and maintaining accurate financial records.

Canada

Message

At Diabetes Canada, I answer vendor and staff inquiries about payment status, invoice requirements, and company policies. I document each interaction in Profit Master and review invoices and requisitions against established requirements.

I also manage weekly cheque runs and process employee expense reimbursements, checking approvals and supporting documents before payments are released. When I find complex discrepancies or time-sensitive issues, I escalate them to the Controller and General Managers.

Previously, at Franken-Solar Americas, I processed invoices, matched them to purchase orders and receiving documents, and reconciled vendor and credit card accounts. At Life Center Foster Homes, I maintained financial records and prepared accounts payable and receivable documentation.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Diabetes Canada

May 2024 - Present (2 years 6 months)

Handles inbound calls and written inquiries from vendors and internal staff, providing accurate information on payment status and policies. Manages invoice verification, weekly cheque runs, and expense reimbursements while documenting interactions in Profit Master.

Customer Service Active Listening Invoice Processing Payment Verification Expense Reimbursements Profit Master Documentation Escalation Procedures

Account Payable Clerk

Franken-Solar Americas

Jan 2022 - Apr 2024 (2 years 3 months)

Processed invoices throughout the payment cycle, matched them against purchase orders and receiving reports, and reconciled credit card statements and vendor accounts. Used Microsoft Navision, QuickBooks, and Xero to record transactions and generate financial reports.

Invoice Processing Reconciliations Microsoft Navision Quickbooks Xero Financial Reporting Vendor Management Expense Claims

Accounting Clerk

Life Center Foster Homes

Mar 2018 - Dec 2021 (3 years 9 months)

Recorded and analyzed financial transactions, prepared bills and invoices, and performed over 80 financial calculations daily. Maintained accurate records and prepared accounts payable and receivable documentation.

Accounting Financial Transactions Invoicing Accounts Payable Accounts Receivable Data Entry Documentation