Daxa Lad

Operate retail post outlet per Canada Post regulations, handling customer service, parcel couriering, money transfers, mail forwarding, sales and cash handling while performing sorting, scanning and reporting duties.

Managed employee files, onboarding in Spectrum, payroll hours upload/sync, supported AR/AP and contracts, tracked certifications, and assisted with administrative and reception duties to ensure compliance and operational continuity.

Processed biweekly payroll using Jonas, maintained employee files and apprentice records, submitted union remittances and ROEs, managed AP entry, expenses, and general administrative duties to ensure timely payroll and compliance.

Processed high-volume commission payroll, performed compliance reviews and account reconciliations, executed accurate data entry and spreadsheet reporting, and supported general administrative tasks.

Managed daily restaurant operations including sales, marketing, food prep, inventory, cash reconciliation, training staff and owner-level administrative duties to maintain service and profitability.

Provided sales and customer service for jewellery, handled cash transactions and register balancing, and responded to in-person and telephone enquiries to drive sales and customer satisfaction.

Managed payroll and personnel for ~500 employees using Oracle, handled benefits enrollment, recruitment screening, purchase orders, ROE processing and general administrative tasks to support HR and finance functions.

Completed a three-year Administration Assistant / Secretarial course with studies in legal secretary and office management.