At Fiserv, I led a three-person design team driving growth and efficiency across Clover Brazil, Latam, and Smart POS.
At Santander, I led the Intelligent Product Showcase and credit acquisition flows, increasing funnel conversion by 450%. I also led Pix Automático for individuals and businesses, launching 30 flows and opening a new revenue stream.
At Mercado Livre Brasil, I was the Design focal point for creating and integrating Open Finance features in Mercado Pago; the experience placed second at the Open Summit Awards’ 2022 Case of the Year. I also contributed to restructuring Pix to improve consistency across its ecosystem.
Earlier, at Zoom & Buscapé, I led the UX initiative for a white-label platform integrating the two services, which doubled revenue with the same maintenance cost structure. My work has also included account experiences across Globo’s digital products and involvement in the launch of Oi Mod and Joice.
