Mara H

Provide remote crisis counseling and suicide prevention for LGBTQ youth via phone, offering active listening, de-escalation, and safety planning while connecting callers to resources.

Provided remote text/chat crisis support, assessed safety risks, reported suspected child/adult abuse to CPS/APS, and alerted law enforcement for imminent danger using FSFN and digital platforms.

Answered Florida 211 and Vibrant 988 calls providing local resources and referrals for FL and TN residents, delivering crisis support and accurate community resource navigation.

Taught and supported development of 2–3 year olds, designed inclusive classroom activities, and collaborated with staff and families to maintain a safe learning environment.

Supported residents by following individualized safety plans, assisted clinicians in implementing behavior supports, and helped clients manage trauma triggers to maintain safety and progress.

Taught a 3-year-old class foundational skills (alphabet, numbers, shapes, colors) using music and reading, and fostered early learning and classroom engagement.

Conducted investigations of abuse and neglect, collaborated with law enforcement, schools, and courts, completed safety assessments and documentation, and made mandated reports to protect children.

Completed coursework toward a Bachelor's degree in Psychology with a minor in Crime, Law, and Deviance during March 2023 to September 2023.

Completed an Associate's degree and coursework related to child welfare and related services from June 2014 to May 2016.