As an independent freelance IT support technician, I install and format Windows and Linux systems and diagnose hardware and software faults. I also remove malware and provide remote support using TeamViewer and AnyDesk.
At CEM Comunicaciones ISP, I supported connectivity complaints involving Wi-Fi and GPON fiber, evaluated link status, and helped identify connection faults. I coordinated technical visits and activations with field technicians and tracked technical stock using Excel and internal systems.
At Bagués, I advised customers on products and supported the shop’s day-to-day IT needs. I also organized business administration using digital tools for spreadsheets, stock, and social media.
