At Info Edge India Limited (Naukri.com), I manage enterprise client relationships and support long-term partnerships through renewals and account expansion.
I maintained a 95% retention rate for strategic account renewals, and supported NDR improvement and ARR growth through upselling, cross-selling, and adoption programs.
I conduct Quarterly Business Reviews to discuss customer priorities and business value, and recommend recruitment solutions based on client objectives.
I also lead and mentor sales and customer-facing teams, coordinate product training and client support, and work with internal teams to address client issues. My experience includes international client relationships and platform adoption.
