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Manon PhillipsMP
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Manon Phillips

@manonphillips

Account Manager at Nova Imprint Business Solutions, supporting Xerox Printing Solutions after years in bilingual customer care.

Canada
Message

At Nova Imprint Business Solutions, I work as an Account Manager for Xerox Printing Solutions.

At 360 Insights, I worked as a Bilingual Customer Care Professional, processing consumer rebates and handling inbound and outbound calls and emails. I also troubleshot the web submission form and acted as a Team Anchor, answering questions and assisting the Manager and TL with duties as requested.

At Club Auto/ Experigo, I handled roadside assistance calls, processed customer requests, and dispatched service vehicles. Earlier, at Pure Romance, I worked as a Sales Consultant and managed order processing and fulfillment logistics.

My customer service experience also includes supporting a customer loyalty points program at Exxon Mobile, managing customer accounts at Aaron’s Sales and Leasing, and answering calls and dispatching services at Sykes Assistance Services. I speak English and French.

Experience

Work history, roles, and key accomplishments

NS
Current

Account Manager - Xerox Printing Solutions

Nova Imprint Business Solutions

Jan 2026 - Present (10 months)

Account Manager for Xerox printing solutions, managing client accounts and driving sales.

CA

Roadside Assistance Professional

Club Auto/Experigo

Jan 2018 - Jan 2019 (1 year)

Handled inbound calls, processed customer requests, and dispatched service vehicles with urgency.

Education

Degrees, certifications, and relevant coursework

PR

Polyvalent Roland-Pepin

Attended Polyvalent Roland-Pepin in Campbellton, NB.

Tech stack

Software and tools used professionally

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