At Nova Imprint Business Solutions, I work as an Account Manager for Xerox Printing Solutions.
At 360 Insights, I worked as a Bilingual Customer Care Professional, processing consumer rebates and handling inbound and outbound calls and emails. I also troubleshot the web submission form and acted as a Team Anchor, answering questions and assisting the Manager and TL with duties as requested.
At Club Auto/ Experigo, I handled roadside assistance calls, processed customer requests, and dispatched service vehicles. Earlier, at Pure Romance, I worked as a Sales Consultant and managed order processing and fulfillment logistics.
My customer service experience also includes supporting a customer loyalty points program at Exxon Mobile, managing customer accounts at Aaron’s Sales and Leasing, and answering calls and dispatching services at Sykes Assistance Services. I speak English and French.

