Open to opportunities

Manoj Patil

@manojpatil

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Results-driven Salesforce Architect with 14+ years of IT leadership experience.

United Arab Emirates

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What I'm looking for

Seeking a leadership role in Salesforce solutions, focusing on digital transformation, innovation, and team collaboration to drive business growth and operational excellence.

I am a seasoned IT professional with over 14 years of experience, specializing in Salesforce solutions and leadership. Holding 11 Salesforce certifications, including Application Architect and Data Architect, I excel in designing innovative solutions and optimizing workflows. My expertise includes leading teams, managing complex projects, and ensuring data integrity and security.

Throughout my career, I've driven digital transformations, implemented Service and Experience Cloud solutions, and developed scalable architectures. I've received multiple awards for my contributions, including a certificate of appreciation from Dubai South and two Accenture Excellence Awards.

I am passionate about fostering collaboration and continuous learning, having mentored teams and implemented best practices. My technical proficiency spans Salesforce development, DevOps, and integration with third-party systems, ensuring efficient and secure solutions that align with business objectives.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Consultant

Current

Dubai South

Mar 2023 - Present (2 years 3 months)

Led the modernization of the legacy Salesforce Classic application for Dubai South Freezone, transitioning over 200 services online, enhancing customer experience, and implementing a token system for real estate pre-booking.

Salesforce Lightning Web Components HexaBMP Integration Agile Project Management Solution Architecture Data Security

Technology Architect

Virtusa Pvt Ltd

Feb 2022 - Mar 2023 (1 year 1 month)

Managed Salesforce architecture and solutions for ESG Health Analytics and Contact Center Transformation projects, aligning technical solutions with business strategies and leading critical interventions.

Salesforce Service Cloud Agile Project Management Solution Architecture Data Analytics Vendor Management

Associate Manager

Accenture Solution Pvt Ltd

Mar 2018 - Feb 2022 (3 years 11 months)

Oversaw the transformation of a UK bank's Wealth business to Salesforce Financial Services Cloud, managing a team of 22 and delivering modules to enhance client servicing experiences.

Salesforce Team Leadership Project Management Agile Apex Lightning Web Components Data Migration Client Engagement

Staff Application Developer

BMC Software India Pvt Ltd

Apr 2013 - Mar 2018 (4 years 11 months)

Led the development and maintenance of critical applications for marketing and sales, including CPQ and Service Cloud implementations, enhancing user experience and operational efficiency.

Salesforce CPQ Service Cloud Agile Team Leadership Data Migration Application Development Integration Project Management

Sr. Engineer

VyomLabs Pvt Ltd

Mar 2010 - Apr 2013 (3 years 1 month)

Contributed to the development and maintenance of the One3 Customer Service Remedy Application, focusing on enhancements and server maintenance for internal and external customers.

Application Development Customer Support Quality Management Agile Project Management

Education

Degrees, certifications, and relevant coursework

Institute for Advanced Computing and Software Development

PG Diploma, Advanced Computing

2007 - 2009

Completed a PG Diploma in Advanced Computing, focusing on advanced programming techniques, software development methodologies, and project management skills.

Tilak Maharashtra University

Bachelor of Computer Application, Computer Application

2005 - 2008

Earned a Bachelor of Computer Application (BCA) degree, which included coursework in programming, database management, and software engineering principles.