Open to opportunities

Monica Venna

@monicavenna

Message

Salesforce Admin and Developer with 4.2 years of experience.

United Arab Emirates

Message

What I'm looking for

I am looking for a role that allows me to leverage my Salesforce expertise while fostering a collaborative and innovative company culture.

I am a Salesforce Admin and Developer with over 4.2 years of experience in managing and optimizing Salesforce CRM platforms. My expertise lies in customization, integration, deployment, data management, and user support. I have a proven track record of developing process automation solutions and ensuring security compliance, which has significantly enhanced operational efficiency for my clients.

Throughout my career, I have successfully led projects in various sectors, including real estate, where I streamlined operations through tailored Salesforce solutions. My role involved designing and implementing scalable solutions for property management and customer inquiries, utilizing tools like Lightning Web Components and Salesforce CPQ. I am passionate about providing comprehensive user training and support, ensuring that teams are well-equipped to leverage Salesforce effectively in their daily workflows.

Experience

Work history, roles, and key accomplishments

Salesforce Techno-Functional Consultant

Dofort Technologies

Feb 2025 - Apr 2025 (2 months)

Engaged on a contractual basis to customize and configure Salesforce applications for clients across various industries. Developed Lightning Web Components and Apex classes, designed automation solutions, and built interactive reports to provide actionable business insights.

Salesforce Lightning Web Components Apex Visual Studio Code Automation Reports Salesforce CPQ Workflows Client Management

Salesforce Admin & Developer

Cognizant Technology Solutions

Feb 2021 - May 2024 (3 years 3 months)

Led a scrum agile-based real estate project on Salesforce to streamline operations. Managed property listings, customer inquiries, and deal tracking using custom objects and automation tools. Provided user training and support for effective platform adoption.

Salesforce Service Cloud Sales Cloud Custom Objects Automation Tools User Training Deal Management Property Management Agile Methodology

Education

Degrees, certifications, and relevant coursework

KL University

Bachelor of Technology, Electronics and Communication Engineering

2017 - 2021

Grade: 9.1

Completed a Bachelor of Technology in Electronics and Communication Engineering, achieving a CGPA of 9.1. The program included extensive coursework in electronics, communication systems, and engineering principles.

Sri Chaitanya Junior College

Class 12, MPC

2015 - 2017

Grade: 96.5%

Completed 12th grade with a focus on Mathematics, Physics, and Chemistry, achieving a percentage of 96.5%. This program prepared me for higher education in engineering.