Manoel Costa
@manoelcosta
Telecom communications technician at CTIS Tecnologia S.A (BNDES), managing videoconferences and resolving telecom system faults.
BrazilWhat I'm looking for
At CTIS Tecnologia S.A (BNDES), I operate and manage videoconferences using Polycom and Radivision, while monitoring and resolving faults in telecommunications systems.
I also control service orders, inventory, and technical support tickets, and train users on telecommunications equipment.
At Telefônica Vivo, I worked on quality processes for fiber-optic installation and maintenance, monitored performance indicators, and provided technical support to resolve problems.
Across telecommunications roles, I’ve supported IT and telecom networks, configured VoIP extensions and structured cabling, and installed and maintained communication networks and monitoring equipment.
Experience
Work history, roles, and key accomplishments
Técnico de Comunicação de Dados
CTIS Tecnologia S.A
Jan 2014 - Present (12 years 10 months)
Operated and managed videoconferences using Polycom and Radivision. Controlled service orders, stock, and technical tickets, and trained users on telecommunications equipment.
Managed quality in fiber optic installation and maintenance processes. Monitored performance indicators and provided technical support for problem resolution.
Eletricista de Manutenção de Linhas Elétricas
Spassu Tecnologia da Informação
Nov 2012 - Jan 2014 (1 year 2 months)
Provided support in IT and telecommunications networks. Configured VoIP extensions, structured cabling, and videoconference support, and performed corrective maintenance.
Técnico em Gerência de Rede Nível II
Softimag Software Minas Gerais Ltda.
Dec 2011 - Nov 2012 (11 months)
Monitored and controlled alarms in telecommunications networks. Managed circuit details and prepared cost center budgets.
Técnico de Comunicação de Dados
Consórcio Rio Seguro
Jan 2011 - May 2012 (1 year 4 months)
Installed and maintained radars and variable message panels. Configured local networks via radio and structured cabling, and developed technical projects for monitoring systems.
Education
Degrees, certifications, and relevant coursework
Estácio de Sá
Bachelor's Degree, Law
Currently pursuing a law degree, in the 7th period.
Faetec
Technical Degree, Telecommunications
Completed a technical course in Telecommunications in December 2003.
Faetec
Course, Network Administration
Completed a course in Network Administration with a workload of 80 hours.
Infinet
Course, Computer Networks
Completed a basic course in Computer Networks.
Pronatec
Course, Computer Operation
Completed a course as a Computer Operator.
BCG
Job Simulation, Climate & Sustainability
Completed a job simulation in Climate & Sustainability.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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