Kauã Campos
@kaucampos
Technical support specialist at Vivo / Telefônica Brasil who monitored telecom networks and supported fault resolution.
BrazilWhat I'm looking for
At Vivo / Telefônica Brasil, I provided specialized technical support within the Engineering Operations Center. I monitored telecommunications networks, investigated service issues, and supported fault resolution.
At Nuctech do Brasil, I operated container inspection scanning equipment and interpreted industrial radiography images to support inspection activities. I’m studying Software Engineering at Estácio and am interested in remote technical support and IT operations roles.
Experience
Work history, roles, and key accomplishments
Senior Technical Support Representative
Vivo / Telefônica Brasil
Jan 2022 - Jan 2026 (4 years)
Provided specialized technical support within the Engineering Operations Center (COE), monitored telecommunications networks, investigated service issues, and supported fault resolution. Assisted internal and external customers with technical questions and service-related issues, and reviewed technical quality and performance indicators.
Container Scanner Operator
Nuctech do Brasil
Jan 2020 - Jan 2022 (2 years)
Operated container inspection scanning equipment in port and terminal environments, interpreted images produced by industrial radiography scanners, and followed established safety protocols and operational procedures.
Education
Degrees, certifications, and relevant coursework
Estácio
Degree in Progress, Software Engineering
2024 -
Pursuing a degree in Software Engineering, expected to graduate in the future.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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