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Cleber Ribeiro

@cleberribeiro

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I build reliable multi-cloud telecom infrastructure, observability platforms, and critical incident operations.

Brazil

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What I'm looking for

I'm looking to contribute to reliable, critical infrastructure and telecom platforms, leading incident response, observability, automation, cloud operations, and technical teams.

I've supported critical telecom and IT infrastructure at Ícaro Tech, ANLIX, V.tal, Oi/Telemar, and Brasif/Kyocera. My work spans SRE, OSS/BSS operations, observability, system administration, incident response, and multi-cloud environments.

At V.tal, I led an OSS team of six, coordinated critical incident war rooms, integrated databases through APIs on GCP, and helped deploy Deep Field Nokia for FTTH traffic-quality KPIs and dashboards. I also administer Linux, Windows, Docker, VMware, OpenStack, IBM Cloud, and MySQL, Oracle, and NoSQL databases.

Experience

Work history, roles, and key accomplishments

Analista de Suporte Sênior

ICARO TECH

Oct 2024 - Dec 2025 (1 year 2 months)

Administration and maintenance of the IBM Netcool/OMNIbus platform, including probes, gateways, filters, and rules. Creation and adjustment of event correlation policies and support for ITSM and AIOps integrations.

Netcool Omnibus Event Correlation ITSM AI Ops Grafana Zabbix ServiceNow Incident Management Documentation

Analista de Telecomunicações

ANLIX

Mar 2024 - Oct 2024 (7 months)

Acted as a focal point between users and developers in the configuration and customization of CPEs and OLTs. Provided technical training on equipment configuration and remote management via TR-069.

CPE OLT TR069 EMS Docker Portainer Grafana Kanban GitHub

Especialista Telecom III

V.TAL

Jan 2008 - Mar 2023 (15 years 2 months)

Integrated databases via APIs on Google Cloud Platform, contributing to operational indicator gains. Led the implementation of the Nokia Deep Field platform for FTTH traffic quality assessment and KPI generation.

GCP APIs FTTH GPON Huawei Nokia ZTE OSS SRE Cloud Computing Docker VMWare OpenStack IBM Cloud Linux Windows MySQL Oracle NoSQL Incident Management

Especialista em Telecomunicações

OI / TELEMAR

Apr 2006 - Dec 2007 (1 year 8 months)

Managed and supported ADSL network systems with a focus on availability and operational efficiency. Planned, sized, and expanded telecommunications networks, and implemented preventive security measures.

DSL Network Management Performance Analysis Traffic Optimization Quality Of Service (QoS)Security Training

Especialista de TI Pleno – Suporte Nível 3

BRASIF / KYOCERA

Apr 2004 - Nov 2005 (1 year 7 months)

Managed client networks with a focus on automation, stability, and performance. Administered servers, analyzed failures, and implemented preventive measures in critical environments.

Network Management Server Administration Troubleshooting Automation Incident Management