Manny Rodriguez

I’m a remote-ready administrative and customer support professional with 5+ years of experience in data entry, scheduling, and client communication. I’m known for reliability, strong typing speed (40+ WPM), and proactive communication that keeps operations moving smoothly.

I manage calendars, CRM systems, and documentation with high accuracy and efficiency. In my remote real estate photography role, I processed and organized 200+ client files weekly with 100% accuracy, while handling client scheduling and follow-ups using email and calendar tools.

I also bring a strong quality and confidentiality mindset from supporting sensitive records. I’m experienced in handling sensitive documentation with strict confidentiality standards, familiar with HIPAA compliance, and focused on medical record accuracy; I can navigate EMR systems and am willing to train quickly.

Operationally, I’ve supported teams through detailed log-keeping, scheduling coordination, and workflow documentation improvements, including boosting workflow documentation accuracy by 20%. I work comfortably with HubSpot, Asana, Google Workspace, Microsoft Office (Excel, Outlook, Word), remote collaboration tools (Slack, Teams, Zoom), and AI workflow automation (n8n, Make.com, Zapier), backed by certifications including Triple Ten QA Engineering (June 2025) and Google Project Management (in progress, 2026).