MSManish Sharma
@manishsharma5
Visionary Associate Director with expertise in IT service delivery.
IndiaWhat I'm looking for
With over 16 years of experience in IT Products and Services, I am a visionary and strategic leader dedicated to delivering exceptional service and managing software delivery across various industries including Ecommerce, Retail, and BFSI. My journey has been marked by a strong focus on project management and service delivery, where I have successfully managed a portfolio of projects exceeding $10M, ensuring timely and within-budget completion.
As an Associate Director at USEReady, I lead IT strategies that align with organizational goals, driving innovation and digital transformation. My leadership style fosters collaboration and continuous improvement, allowing me to mentor cross-functional teams effectively. I pride myself on building high-performance teams and maintaining strong client relationships, achieving a remarkable client satisfaction rate of NPS 95% during my tenure. My commitment to excellence and strategic decision-making has consistently delivered transformational change and operational success.
Experience
Work history, roles, and key accomplishments
USAssociate Director, Delivery
USEReady
Feb 2024 - Present (1 year 5 months)
Leading IT strategies and digital transformation initiatives while overseeing project delivery lifecycle. Mentoring cross-functional teams and managing client relationships to ensure high-quality project outputs and budget optimization.
Senior Delivery Manager
Dataweave Pvt. Ltd.
Feb 2021 - Sep 2023 (2 years 7 months)
Managed complex data projects and fostered strong client relationships. Led a high-performing team, established KPIs, and implemented improvement initiatives to enhance service delivery.
Delivery Manager
Tesinsights Pvt. Ltd.
Feb 2020 - Jan 2021 (11 months)
Guided teams through product life cycles and managed data migration projects on cloud platforms. Promoted innovation and process optimization to improve delivery rates.
Technical Lead
Tavant Technologies
Dec 2012 - Jan 2020 (7 years 1 month)
Provided technical leadership and managed IT service projects. Focused on continuous improvement and budget management while ensuring exceptional support across teams.
Product Owner, Software Engineer, QA
Gaboli Online Services
Jan 2011 - Jun 2012 (1 year 5 months)
Managed stakeholder expectations and communication for product design and development. Assisted sales teams and refined product specifications.
Education
Degrees, certifications, and relevant coursework
IBIndian Institute of Management Bangalore
Executive MBA, General Management
2023 - 2023
Completed an Executive MBA focusing on General Management for IT Collaborator Executives, enhancing strategic leadership and management skills.
HUHyderabad Central University
PG Diploma, Project Management
2013 - 2013
Completed a PG Diploma in Project Management, gaining essential skills in managing projects effectively across various sectors.
IBIndian Institute of Information Technology, Bangalore
PG Diploma, Software Development
2010 - 2010
Completed a PG Diploma in Software Development, focusing on software engineering principles and practices.
UUUttar Pradesh Technical University
B.Tech, Electronics
2005 - 2009
Earned a B.Tech in Electronics, covering fundamental and advanced topics in electronics and communication engineering.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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