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Mandy Nees

@mandynees

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I lead EHR systems, revenue cycle operations, integrations, and data-driven workflow improvements.

United States

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I'm supporting key systems through a merger and acquisition at Already Autism Health, including CentralReach EHR, payroll, and Microsoft 365 integrations. I build KPI dashboards for finance and operations leadership while overseeing managers and staff across revenue cycle and credentialing.

I've led EHR implementations, reporting, data mapping, and revenue cycle optimization across autism care, behavioral health, pediatric, adult, and physical therapy services. My work includes Credible, CentralReach, WellSky, MS Access, Yellowfin BI, and hands-on training that improves billing workflows, reporting, claims, and accounts receivable.

Experience

Work history, roles, and key accomplishments

Director of Informatics and Systems

Already Autism Health

Dec 2024 - Sep 2026 (1 year 9 months)

Supported key systems during merger/acquisition, including Central Reach EHR implementation and integrations. Developed KPI dashboards and reports for finance and operations leadership, and oversaw a team of 3 managers and 12 staff.

Central Reach Electronic Health Records (EHR)MS 365 MS Access PlaidCloud KPI Dashboards Revenue Cycle Management Credentialing

Application Systems Principal Analyst

Sevita

May 2022 - Dec 2024 (2 years 7 months)

Supported key EHR systems in pediatric and adult divisions, including Credible, Central Reach, and WellSky. Developed multi-business unit reports using Yellowfin BI and served as interim manager during leadership transition.

Credible Central Reach Wellsky Electronic Health Records (EHR)Yellowfin BI Data Mapping Project Planning

Billing Manager

Qualifacts

Jun 2021 - May 2022 (11 months)

Managed revenue cycle for an outsource billing client with $40-46M annual revenue. Provided training in EHR billing processes and developed management reports using BI.

Revenue Cycle Management Electronic Health Records (EHR)Training BI Reporting Team Management

Accounts Receivable Systems Manager

Community Intervention Services

Jan 2017 - May 2021 (4 years 4 months)

Provided EHR support to revenue cycle and finance teams across five subsidiaries. Initiated projects to improve payment application, reduce outstanding AR, and developed interfaces and reports using MS Access.

Electronic Health Records (EHR)MS Access Revenue Cycle Management Accounts Receivable Reporting Workflow Standardization

Instructional Systems Designer

Carney, Inc

Dec 2015 - Dec 2016 (1 year)

Analyzed certification assessment results and demographics to support professionalization efforts for DoD security professionals. Developed Access databases and presentations for briefings.

Instructional Design MS Access PowerPoint SPSS Excel Data Analysis

Customer Service Support/Training Specialist/Financial Consultant

Credible Behavioral Health

Jan 2012 - Dec 2015 (3 years 11 months)

Provided on-site and remote consultation on billing processes and revenue cycle management. Developed and delivered training programs, customized workflows, and assisted sales with demos.

Training Revenue Cycle Management Billing Workflow customization Customer Support Team Leadership

Support Technician/Accounts Receivable Assistant

Touchstone Behavioral Health

Aug 2006 - Oct 2011 (5 years 2 months)

Processed Medicaid and commercial claims for behavioral health billing. Maintained EHR software, developed custom reports, and improved collection processes for specialized child care program.

Medicaid Commercial Claims Electronic Health Records (EHR)Reporting Collections Revenue Cycle Management