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Malvin H

@malvinh

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Remote Executive & Business Support Specialist

Indonesia

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I help founders, executives and growing businesses stay organised, informed and moving.

I’m an internationally experienced commercial professional with 8+ years across luxury retail, hospitality and commercial operations in Southeast Asia. My background includes working with senior stakeholders, high-value clients, regional teams and complex commercial projects where discretion, follow-through and attention to detail matter.

I’m now available for remote Executive Assistant, Business Support, Operations, Research and Partnerships support work.

Experience

Work history, roles, and key accomplishments

Current

Founder Support

Current

Independent

May 2026 - Present (4 months)

Provided remote executive support to founders across a retail F&B brand and a padel club, managing calendars, documents, HR matters, and contract review.

Calendar Management Email Management Document Management HR Support Contract Review Canva Operational Problem Solving

Leasing Manager – Commercial Retail

Galeon Group

Oct 2024 - Apr 2026 (1 year 6 months)

Managed leasing, negotiations, and commercial relationships across a 44,000 sqm NLA mixed-use development, contributing to 75% signed occupancy.

Leasing Negotiation Commercial Pipeline Market Research Stakeholder Management Event Coordination

Founder Support / Office Manager

H&Co Group

Nov 2023 - Sep 2024 (10 months)

Supported new office and store setup, including recruitment, onboarding, and daily operations, while managing founder schedules and coordinating meetings and vendors remotely.

Recruitment Onboarding Office Administration Stakeholder Coordination Vendor Management Remote Work

Leasing Manager

Agung Sedayu Real Estate Indonesia

Feb 2023 - Nov 2023 (9 months)

Managed leasing, CRM, and cross-functional activities across two premium malls totaling 60,000 sqm NLA, improving lease renewals by 25% and vacancy turnaround by 30%.

Leasing CRM Market Research Tenant Strategy Commercial Decision Making

Regional Sales & Operations Manager

LuxeHouze Group

Aug 2021 - Oct 2022 (1 year 2 months)

Managed sales, operations, and customer experience across Singapore and Indonesia, contributing to 144% YoY margin growth.

Sales Management Operations Management Customer Experience Commercial Strategy

Flagship Store Manager

Ermenegildo Zegna

Dec 2019 - Jul 2021 (1 year 7 months)

Managed flagship operations, team performance, and high-value client relationships, sustaining approximately 80% of peak pre-COVID sales.

Store Operations Team Management Customer Relationship Management Sales Strategy

Team Manager

Louis Vuitton

Aug 2016 - Apr 2019 (2 years 8 months)

Managed UHNW client relationships and commercial priorities within a luxury retail environment, coordinating regional events for 170+ UHNW clients and coaching 70+ sales advisors.

Customer Relationship Management Event Coordination Coaching Luxury Retail