Open to opportunities

MALIKA GOSWAMI

@malikagoswami

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Client-focused consultant driving engagement, retention, and data-driven improvements.

India

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What I'm looking for

I seek a role in Client Success, Operations, or Business Analysis where I can use consultative client management, data-driven decision-making, and process improvement to increase engagement, conversions, and retention while mentoring teams.

I am a client-focused professional with over two years of experience in consulting, client engagement, and program management, known for managing high client volumes and driving measurable improvements in conversion and retention through consultative selling and data-informed strategies.

I have experience delivering personalized consultations, training junior counselors, maintaining structured client data and tracking reports, and supporting quality and compliance efforts. I seek roles where I can apply strong communication, process improvement, and analytical skills in Client Success, Operations, or Business Analysis.

Experience

Work history, roles, and key accomplishments

Current

Diet Consultant

Current

Haldiram Snacks Pvt. Ltd.

Feb 2025 - Present (1 year 1 month)

Delivered personalized consultations that improved client outcomes, increased enrollments through effective communication, and trained junior counsellors to boost team performance.

Nutrition Counseling Client Communication Training Development Enrollment Growth Coaching

Consultant

Rebootgut Health

Apr 2024 - Jan 2025 (9 months)

Managed 50+ clients per month, improving engagement and retention, and converted leads into active program users through consultative selling and evidence-based guidance.

Client Relationship Management Consultative Sales Data Tracking Nutrition Counseling Retention Reporting