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Malek TaftafMT
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Malek Taftaf

@malektaftaf

Patient support and pharmacy operations professional focused on seamless insurance access.

United States
Message

What I'm looking for

I’m looking for a role that leverages my patient support, pharmacy operations, and insurance processes to ensure accurate, timely medication access—ideally with clear workflows, collaboration, and room to grow.

I’m an experienced healthcare professional with a strong attention to detail, focused on helping patients get the right medications on time. I manage prior authorizations and appeals by collaborating with healthcare providers and insurers.

In my patient support and coordination roles, I oversee insurance verification, prescription processing, and high call volume workflows while assisting patients with financial aid options. I also facilitate financial assistance programs to ensure timely access to medications.

As a CPhT-certified Pharmacy Technician, I dispensed specialty medications to long-term care facilities while maintaining pharmacy inventory. I bring hands-on pharmacy operations experience and tools like ScriptPro, Parata, Pyxis, and Epic to improve accuracy, speed, and patient outcomes.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kent State University logoKU

Kent State University

Bachelor of Science, Environmental Science

2015 -

B.S. in Environmental Science from Kent State University (started in 2015 and ongoing).

Tech stack

Software and tools used professionally

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