Looking for a job

Malavika Sharma

@malavikasharma

Message

I drive customer retention, partnership growth, and commercial outcomes across international markets.

United Kingdom

Message

What I'm looking for

I'm looking to drive customer success, strategic partnerships, adoption, retention, and sustainable commercial growth through strong stakeholder relationships and cross-functional collaboration.

I've delivered customer retention, revenue growth, and strategic partnership outcomes for Dalmia Group and a portfolio of consulting clients. At Dalmia Group, I generated over £200,000 in new business revenue and achieved 18% year-on-year partnership-driven revenue growth.

I'm now helping clients improve operations, customer experience, and tool adoption through process optimisation, stakeholder engagement, and change management. My consulting work has improved operational efficiency by 15–25% and secured 70–80% repeat business.

Experience

Work history, roles, and key accomplishments

Current

Commercial & Partner Consultant

Current

Freelance

Jan 2025 - Present (1 year 9 months)

Delivered strategic consulting support to a portfolio of clients, improving operational efficiency and achieving business objectives. Identified process improvements that reduced bottlenecks and enhanced customer experience.

Strategic Consulting Process Optimization Stakeholder Engagement Change Management Customer Satisfaction Business Reviews Workflow Redesign

Senior Manager – Product & Business Development

Dalmia Group

Jan 2019 - Jan 2025 (6 years)

Led international growth, strategic partnerships, and sustainable revenue growth across Asia and Europe. Generated over £200,000 in new business revenue and achieved 18% year-on-year growth in partnership-driven revenue.

Partnership Management Business Development Revenue Growth Stakeholder Management Training Customer Engagement Market Expansion