Looking for a job

Malak Fahim

@malakfahim

Message

I build client relationships and drive sales through customer service and property consulting.

Egypt

Message

What I'm looking for

I'm looking for a client-facing role where I can build strong relationships, use market and customer insights, and contribute to sales and customer satisfaction.

I've supported customers remotely at Bright Side Consulting, managing high volumes of calls, resolving complaints, and building trusted client relationships.

At The Address Investments, I analyzed market trends and demographics, identified profitable property areas, and helped clients make informed purchasing decisions.

My sales experience also includes representing SODIC Developments, identifying potential customers through data analysis, and establishing new individual and corporate contracts during my Nestlé Waters internship.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Bright Side Consulting

Oct 2024 - Present (2 years)

Managed large amounts of incoming phone calls, identified and assessed customers' needs to achieve satisfaction, handled complaints, and built sustainable relationships with customer accounts.

Customer Service Communication Skills Problem Solving Relationship Building

Property Consultant

The Address Investments

Jul 2024 - Sep 2024 (2 months)

Analyzed market trends and demographics to identify profitable areas, assisted clients in property-purchasing decisions, and found clients through cold-calling and advertising.

Market Analysis Cold Calling Client Consultation Sales