Malak Bouchane

I’m a dynamic, customer-focused professional with experience in customer service, cashier operations, retail sales assistance, and client relations. I’m skilled in communication, teamwork, and problem-solving in fast-paced environments, and I genuinely enjoy helping customers feel confident and supported.

In my customer service and cashier work, I welcomed customers, provided professional assistance, and managed cash register operations accurately and efficiently. At Carrefour, I assisted clients with payments, inquiries, and issue resolution—maintaining service quality even during busy moments.

I also strengthened my retail experience through roles including Market (Casablanca), and Makeup Sales Assistant at VirginStore–Revolution Technique. I assisted customers in selecting beauty and cosmetic products, promoted items to increase customer engagement, delivered personalized recommendations, and maintained product presentation and store organization.