Mala Jayaprakash
@malajayaprakash
Business analyst with 12+ years bridging banking, payments, insurance and airline systems.
SingaporeWhat I'm looking for
I am a seasoned Business Analyst and Functional Analyst with over 12 years of experience across banking, payments, insurance, and airline domains, skilled at eliciting requirements, managing stakeholders, and translating business needs into technical specifications.
I have led requirements workshops, created BRD/FRD/functional specifications and user stories, prepared file mappings and transformation rules for SWIFT, RTGS, PayNow and remittance integrations, and validated bulk payment files across CSV, XML and API channels.
I drive UAT planning and execution, manage defects to business sign-off, perform impact and gap analyses, and collaborate with DevOps and development teams to deliver compliant, scalable solutions in Agile environments.
Experience
Work history, roles, and key accomplishments
Business Analyst
LimeStreet InsurTech Pte. Ltd.
Sep 2022 - Present (3 years 4 months)
Act as Business Analyst for corporate banking and cash management platforms; gathered and documented requirements for payroll, collections, SWIFT (MT940/942/950), remittance and local transfers, and validated bulk payment rules across SWIFT, API, H2H and internet banking channels to enable successful onboarding and operations.
Business Analyst
Web Synergies Pte Ltd
May 2022 - Aug 2022 (3 months)
Translated RTGS and SSS business workflows into functional requirements and supported UAT planning and execution, performing API-level validation using REST/JSON and reporting issues and change requests to stakeholders.
Business Analyst
Aryan Solutions Pte. Ltd.
Aug 2019 - Apr 2022 (2 years 8 months)
Led requirements workshops for airline reservation, fare management and payment systems, produced functional specifications and user stories, and coordinated UAT and impact analysis to ensure delivered solutions met business needs.
Business Analyst
Asia Financial Pte. Ltd.
May 2018 - Jul 2019 (1 year 2 months)
Analyzed requirements for PayNow/DuitNow payment services, documented functional flows for beneficiary management and instant transfers, and validated end-to-end payment processing across multiple banking systems supporting UAT and post-release validation.
WLWorked with functional teams to document SAP FI/SD/MM business processes, produced functional requirements and supported testing and production releases to validate business scenarios and achieve sign-off.
Education
Degrees, certifications, and relevant coursework
VTVellore Institute of Technology
Master of Information Technology, Information Technology
Master of Information Technology degree from VIT University, Bangalore (Vellore Institute of Technology).
BUBangalore University
Bachelor of Science, Biotechnology
Bachelor of Science in Biotechnology from Bangalore University.
Availability
Location
SingaporeAuthorized to work in
Job categories
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