Makgwale Sekele

Researched and wrote high-quality academic content, meeting 100% of project deadlines. Delivered well-structured papers that received a 95% satisfaction rate from clients.

Scheduled social media content resulting in a 25% increase in audience engagement. Monitored analytics and adjusted strategies to improve reach and follower growth by 15%.

Provided academic and personal guidance to 15+ first-year students, improving their retention and performance by 20%.

Facilitated English reading sessions for Grade 6 learners, building their confidence and literacy skills while coordinating lesson plans.

Organized and facilitated weekly wellness workshops for 100+ students, enhancing their stress management and productivity skills.

Managed high-volume email inboxes and scheduled meetings, maintaining a 98% client satisfaction rate while improving decision-making for clients.

Conducted personalized online lessons for diverse clients, tracking and reporting student progress to ensure measurable improvements.

Provided academic support to underachieving students, enhancing their understanding through clear communication and lesson planning.

Completed an 8-week virtual assistant training program, focusing on key skills such as administrative support, time management, and customer service. Gained proficiency in managing schedules, communication, and task prioritization to enhance productivity.

Gained knowledge in understanding customer needs and behaviors to improve engagement and satisfaction. Learned to analyze buying habits and develop effective customer relationship management strategies. Acquired skills to build strong, long-lasting relationships with customers.

Developed skills in writing professional and effective business emails, including structuring clear messages and maintaining appropriate tone. Gained expertise in designing polished email signatures to enhance communication professionalism.

Gained comprehensive knowledge in understanding workplace behavior, team dynamics, and organizational development, emphasizing effective leadership and human resource strategies. Developing skills in analyzing employee motivation, performance evaluation, and designing interventions to improve organizational efficiency and well-being.