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LP@lieslannepienaar
Admin whiz with 5+ yrs leadership, CRM/SOP savvy, writer—organized, efficient, and client-loved.
South AfricaResults-driven Virtual Assistant with a proven track record of achieving 100% client satisfaction and improving operational efficiency. Successfully managed over 15 client accounts across multiple industries, coordinating across 4+ time zones to ensure consistent project delivery with zero missed deadlines. Skilled in streamlining workflows, creating high-impact content, and optimizing administrative systems to boost productivity. Bilingual in English and Afrikaans (C2 proficiency), with a calm, problem-solving mindset and unwavering commitment to professionalism.
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Work history, roles, and key accomplishments
Freelancer
Jun 2021 - Present (4 years 5 months)
• Completed 15+ admin and content projects for international clients (US, UK)
• Managed calendars, inboxes, document workflows, and client coordination
• Created blog posts, reports, and books (10,000+ words) under tight deadlines
• Maintained 100% satisfaction rating for quality and responsiveness
IDIY/Japan
Aug 2023 - Apr 2025 (1 year 8 months)
• Supported 15+ international clients (US/UK/Japan) with content, admin, and project work
• Ghostwrote, edited, and proofread longform content (10k+ word reports, blogs, bios, and SOPs)
• Created repeatable content systems and templates for startups and educators
• Maintained 100% satisfaction rating for speed, accuracy, and service
Paarl Gymnasium Primary School
Jan 2016 - May 2021 (5 years 4 months)
• Oversaw 280+ students and 17 staff in a dynamic, high-pressure environment
• Designed admin systems that improved efficiency across the school
• Developed SOPs, staff training guides, and communication protocols
• Improved client (parent) satisfaction and reduced queries through streamlined systems
HIS WORD MINISTRIES
Jan 1995 - Jan 2016 (21 years)
Managed office operations with strong organizational and multitasking skills. Developed Standard Operating Procedures and technical manuals, ensuring operational efficiency in a client-focused environment.
Degrees, certifications, and relevant coursework
UJDiploma, Library Science
1989 - 1989
Obtained a Diploma in Postgraduate Library Science, focusing on information management and library operations.
UJBachelor of Arts, Law
1986 - 1988
Completed a Bachelor of Arts in Law, gaining a comprehensive understanding of legal principles and practices.
South AfricaYou can contact Liesl-Anne and 90k+ other talented remote workers on Himalayas.
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