Looking for a job

Liesl-Anne Pienaar

@lieslannepienaar

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Admin whiz with 5+ yrs leadership, CRM/SOP savvy, writer—organized, efficient, and client-loved.

South Africa

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

Results-driven Virtual Assistant with a proven track record of achieving 100% client satisfaction and improving operational efficiency. Successfully managed over 15 client accounts across multiple industries, coordinating across 4+ time zones to ensure consistent project delivery with zero missed deadlines. Skilled in streamlining workflows, creating high-impact content, and optimizing administrative systems to boost productivity. Bilingual in English and Afrikaans (C2 proficiency), with a calm, problem-solving mindset and unwavering commitment to professionalism.

Experience

Work history, roles, and key accomplishments

Current

Content Writer, ghostwriter and editor

Current

Freelancer

Jun 2021 - Present (4 years)

• Completed 15+ admin and content projects for international clients (US, UK)
• Managed calendars, inboxes, document workflows, and client coordination
• Created blog posts, reports, and books (10,000+ words) under tight deadlines
• Maintained 100% satisfaction rating for quality and responsiveness

Writing Written Communication Written And Verbal Communication Written Content Editing Experience ghostwriting Communication Skills Project Management Problem Solving Attention To Detail Content Creation Research SEO Editing Proofreading Client Communication

Essay Tutor

IDIY/Japan

Aug 2023 - Apr 2025 (1 year 8 months)

• Supported 15+ international clients (US/UK/Japan) with content, admin, and project work
• Ghostwrote, edited, and proofread longform content (10k+ word reports, blogs, bios, and SOPs)
• Created repeatable content systems and templates for startups and educators
• Maintained 100% satisfaction rating for speed, accuracy, and service

Essay Correction Grammar Writing Support Communication Education Feedback

Aftercare Manager

Paarl Gymnasium Primary School

Jan 2016 - May 2021 (5 years 4 months)

• Oversaw 280+ students and 17 staff in a dynamic, high-pressure environment
• Designed admin systems that improved efficiency across the school
• Developed SOPs, staff training guides, and communication protocols
• Improved client (parent) satisfaction and reduced queries through streamlined systems

SOP Development Administrative Work Staffing Staff Training Staffing Strategy Staffing Augmentation Process Improvement Training Problem Solving Team Management Communication Logistics

Administrative and Office Manager

HIS WORD MINISTRIES

Jan 1995 - Jan 2016 (21 years)

Managed office operations with strong organizational and multitasking skills. Developed Standard Operating Procedures and technical manuals, ensuring operational efficiency in a client-focused environment.

Office Management Microsoft Office ERP Systems SOP Development Logistics