Maira Alonso
@mairaalonso
Dedicated professional skilled in law enforcement and case management.
United StatesWhat I'm looking for
I am a dedicated and results-driven professional with a diverse background in law enforcement, case management, financial analysis, and customer service. My experience as a Pretrial Case Manager has honed my ability to manage caseloads effectively, conduct risk assessments, and collaborate with legal professionals to support defendant rehabilitation. I take pride in maintaining accurate case documentation and monitoring client progress to ensure compliance with court-ordered conditions.
Previously, I served as a Detention Officer, where I supervised and monitored inmates, enforced institutional rules, and responded to incidents effectively. My role as a Collections Analyst at Verizon allowed me to utilize data analysis to identify trends and improve collection strategies, while my customer service experience at Enterprise Holdings has equipped me with exceptional skills in conflict resolution and client satisfaction. I am bilingual in English and Spanish, which enhances my ability to connect with a diverse clientele.
Experience
Work history, roles, and key accomplishments
Pretrial Case Manager
Tulsa County
Feb 2025 - Present (3 months)
Managed a caseload of pretrial defendants, ensuring compliance with court-ordered conditions and maintaining accurate case documentation. Conducted risk assessments, provided recommendations to the court, and collaborated with legal professionals and community resources to support defendant rehabilitation.
Detention Officer
Tulsa County Sheriffs Office
Jun 2024 - Feb 2025 (8 months)
Supervised and monitored inmates, enforcing institutional rules and responding to incidents to ensure facility security and safety. Conducted searches and inspections to prevent contraband and maintain order, completing detailed reports on inmate behavior and daily activities.
Collections Analyst
Verizon
May 2021 - Nov 2022 (1 year 6 months)
Managed customer accounts, ensuring timely payments and resolving outstanding balances. Negotiated payment plans with clients, provided financial guidance, and utilized data analysis to identify trends and improve collection strategies.
Customer Service Agent
Enterprise Holdings
Jan 2020 - Sep 2022 (2 years 8 months)
Provided exceptional customer service for vehicle rentals and returns, educating clients on policies and ensuring satisfaction. Resolved disputes, maintained clean and organized rental locations, and processed transactions efficiently.
Optician
Bob Keathley Opticians
Jan 2018 - Apr 2019 (1 year 3 months)
Assisted customers in selecting eyewear based on prescriptions and personal preferences, performing frame adjustments and repairs. Processed insurance claims, managed patient records, and enhanced overall customer experience.
Education
Degrees, certifications, and relevant coursework
Clary Sage College
Hair Design, Hair Design
Activities and societies: Presidents Honor Roll, Academic Honor Roll
Nathan Hale High School
High School Diploma
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Maira?
You can contact Maira and 90k+ other talented remote workers on Himalayas.
Message MairaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
