mahitha r

I’m a detail-oriented Business Operations professional with 2 years of experience at Tech Mahindra, where I supported cross-functional coordination, process management, compliance documentation, and stakeholder handling across IT services. I’ve led release management, maintained governance documentation, and delivered 2+ major system enhancements while ensuring 100% adherence to regulatory standards.

I track operational metrics and translate KPI variances into corrective actions that reduced recurring issues by 40%. I also strengthened reliability through data validation and impact analysis, maintaining a 99% data integrity rate in a trading environment and preventing 15+ potential production defects; plus, I improved UAT testing efficiency by 25% through structured execution and documentation. With a full-time PGDM in Systems & Operations (2023–2025) from SDMIMD Mysore, I’m currently seeking roles in Business Management, COO support, and Operations in a global financial services environment.