Open to opportunities

Mahima Mishra

@mahimamishra

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Healthcare operations professional with expertise in clinical support.

India

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth in healthcare operations.

I am a healthcare operations professional with 3.9 years of diverse experience supporting clinical teams through provider scheduling, EMR documentation, and cross-functional coordination. My expertise includes virtual medical scribing, real-time encounter documentation, and coding, which has allowed me to streamline workflows and optimize provider support effectively.

Throughout my career, I have successfully managed various operational tasks, including Spravato coordination and executive calendar management. I am recognized for my high attention to detail, adaptability, and strong communication skills, consistently focusing on improving clinical efficiency and operational outcomes. My technical proficiency in EMR systems and project management tools has enabled me to lead cross-functional projects that drive operational efficiencies and achieve targeted outcomes.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

NaoMedical

Nov 2023 - Present (1 year 9 months)

Developed and managed dynamic provider schedules, ensuring optimal coverage across clinics while maintaining alignment with operational workflows and patient care priorities. Handled Certificate of Insurance (COI) processes, including timely onboarding of new providers and offboarding of terminated staff to maintain compliance and minimize risk.

Medical Malpractice Applications Spravato Program Coordination

Senior Process Executive

Cognizant Technology Solutions

May 2023 - Present (2 years 3 months)

Partnered with healthcare providers to create accurate, detailed medical records, supporting patient treatment planning and care. Managed and organised medical charts in compliance with HIPAA regulations, ensuring confidentiality and accuracy.

Data Management HIPAA)

Senior Medical Scribe

Augmedix

Mar 2023 - Present (2 years 5 months)

Documented patient encounters, including histories, exams, and procedures, with precision to enhance clinical records. Managed sensitive patient information in compliance with HIPAA, ensuring data security and privacy.

HIPAA)Data Security Patient Information Management

Quality Documentation Specialist-Medical Scribe

Medvoice

Feb 2022 - Present (3 years 6 months)

HIPAA)Medical Terminology Workflow Optimization

Virtual Medical Scribe

NaoMedical

Accurately transcribed physical exams, medical procedures, and follow-up instructions in real-time during patient encounters, significantly enhancing the quality and accuracy of patient records. Utilized Electronic Medical Record (EMR) systems (e.g., Athenahealth, Epic, eClinicalWorks) to document clinical notes, retrieve patient histories, and update charts, ensuring seamless provider workflows a

CPT E&M)Order Management

Education

Degrees, certifications, and relevant coursework

Vellore Institute of Technology

M.S. Applied Microbiology, Applied Microbiology

2020 - 2022

Completed a Master of Science in Applied Microbiology. Focused on advanced studies in microbiology and its applications.

Rungta College of Science & Technology

B.S. Microbiology, Microbiology

2017 - 2020

Activities and societies: Worked as a student coordinator for 'Research Intervention in Biotechnology and their Applications in Sustainable Resource Utilization (RIBASRU)', a National-level Conference. Worked as a 'Class Representative (CR)' for 2 years. Worked as a student coordinator for 'Rungta Carnival' for 3 years.

Earned a Bachelor of Science in Microbiology. Engaged in various college-level events and served as a class representative.