Open to opportunities

Mahima Mishra

@mahimamishra1

Healthcare operations professional improving clinical efficiency through EMR documentation, scheduling, coding, and compliance.

India

Message

What I'm looking for

I’m looking for a healthcare operations role where I can support clinical teams with EMR documentation, provider scheduling, coding accuracy, and HIPAA-compliant workflow improvements—while growing through process ownership, training, and measurable operational impact.

I’m a healthcare operations professional with 3.9 years of diverse, hands-on experience supporting clinical teams through provider scheduling, EMR documentation, and cross-functional coordination. I bring a strong foundation in virtual medical scribing and real-time encounter documentation to help teams deliver clearer, more accurate care records.

I specialize in ICD/CPT/E&M coding and lab denial resolution, partnering with providers to improve documentation accuracy and reimbursement outcomes. I also streamline workflows through custom template creation and EMR optimization (Athenahealth, Epic), while managing provider onboarding/offboarding, COI lifecycle, MedMal application oversight, and EPCS access support to keep processes compliant and secure.

I’ve coordinated complex operational workflows including Spravato program coordination, executive calendar management, provider performance metrics tracking, and locum provider program/vendor management. Known for discretion, adaptability, and high attention to detail, I align operations with clinical needs and help reduce provider clerical burden through effective training material development and project leadership.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

NaoMedical

Nov 2023 - Present (2 years 5 months)

Manage provider scheduling and clinic operations coordination, ensuring coverage continuity and minimal disruptions. Oversee COI and provider onboarding/offboarding, EMR templates, lab denial resolution, MedMal applications, EPCS access support, and Spravato program coordination.

Credentialing And COI Lifecycle Management EMR Navigation And Template Design Medical Malpractice (MedMal) Application Management EPCS And EMR License Administration Spravato Program Coordination HIPAA compliance

Senior Process Executive

Cognizant Technology Solutions

May 2023 - Oct 2023 (5 months)

Created and organized healthcare records using EHR tools while ensuring HIPAA compliance and data accuracy. Served as a point of contact between medical staff and patients to support smooth information exchange.

EHR HIPAA compliance

Senior Medical Scribe

Augmedix

Mar 2023 - May 2023 (2 months)

Documented patient encounters in real time with precise histories, exams, and procedures to improve clinical record quality. Maintained HIPAA-compliant handling of sensitive patient information while navigating EHR systems to streamline documentation.

HIPAA compliance

Quality Documentation Specialist

Medvoice

Feb 2022 - Dec 2022 (10 months)

Managed a steady patient workflow and produced accurate real-time clinical documentation to keep records current. Verified medical terminology and performed code verification while maintaining HIPAA-compliant EHR data management.

EHR HIPAA compliance Verification Organized Chart Handling

Education

Degrees, certifications, and relevant coursework

Vellore Institute of Technology

Master of Science (Applied Microbiology), Applied Microbiology

2020 - 2022

Completed an M.S. in Applied Microbiology at Vellore Institute of Technology.

Rungta College of Science & Technology

Bachelor of Science (Microbiology), Microbiology

2017 - 2020

Activities and societies: Served as student coordinator for the RIBASRU national-level conference (2019) and Rungta Carnival. Worked as a Class Representative (CR) for 2 years.

Completed a B.S. in Microbiology at Rungta College of Science & Technology.