MWMahendra Waghmare
@mahendrawaghmare
Results-driven Key Account Manager with 23+ years of experience in digital transformation and IT ser
GermanyWhat I'm looking for
As a seasoned Key Account Manager with over 23 years of experience, I have a proven track record of delivering complex and high-impact projects that generate significant Return of Investment and customer success. My expertise spans digital transformation, consulting, CIO advisory, leadership, and program management, with a strong focus on SAFe agile methodologies, market expansion, P&L ownership, strategic planning, and business development.
Throughout my career, I have demonstrated excellence in managing global services, including service delivery, program management, and governance at the CxO level. I have a deep understanding of the financial services industry, particularly in middle and back-office investment bank operations, trade lifecycle management, and asset servicing.
With a strong commitment to customer satisfaction, retention, and growth, I have successfully managed large teams and pioneered account management strategies, engagement, and P&L ownership. I am a certified SAFe Agilist and hold a Bachelor of Engineering in Electronics from Shivaji University.
Experience
Work history, roles, and key accomplishments
CSKey Account Manager
Cognizant Technology Solutions
Jul 2019 - Present (5 years 11 months)
Over 23 years of experience in digital transformation and consulting, specializing in financial services. Proven track record in managing large teams and delivering complex IT services that enhance customer satisfaction and drive ROI. Expertise in service delivery, program management, and strategic planning.
CSEngagement Delivery Lead
Cognizant Technology Solutions
May 2014 - Jul 2019 (5 years 2 months)
Led offshore delivery teams for investment banking projects, managing a team of approximately 200 resources. Focused on SAFe agile methodologies and CIO-level governance, ensuring project delivery aligned with critical KPIs.
CSDelivery Lead
Cognizant Technology Solutions
May 2009 - May 2014 (5 years)
Managed banking customer projects in asset servicing with a fully offshore team setup. Responsible for project tracking and client communication, ensuring alignment with business requirements and IT service delivery.
Education
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Mahendra hasn't added their education
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