At R1RCM, I lead enterprise programmes across operations, technology, and business functions, aligning strategic initiatives with organisational transformation priorities. I manage 5–10 parallel workstreams spanning IT modernisation, process improvement, and system integration.
I previously led enterprise SaaS implementation projects at Peoplestrong Technologies Pvt Ltd, taking projects from initiation to go-live for clients across multiple industries. This included coordinating configuration, testing, deployment planning, and integrations with enterprise systems.
At Superplum, I led internal enterprise system implementations across operations, HR, supply chain, and e-commerce. I coordinated rollouts across 6–10 sites, with systems and tools impacting 500+ employees.
At Knowcross Solutions Pvt Ltd, I progressed from Sr. Consultant to Project Manager and Key Accounts Manager, delivering SaaS implementations for hospitality clients across 10–15 countries. I also supported customer adoption and account growth, and maintained 90–95% retention across my managed portfolio.

