Maha User
@mahauser
Dedicated Customer Support Specialist with a passion for client satisfaction.
What I'm looking for
I am a dedicated Customer Support Specialist with a year of experience in delivering exceptional service and resolving issues efficiently. My journey in customer support began at W4Work, where I handled final expense campaigns, effectively communicating with US-based clients to resolve their inquiries. My commitment to client satisfaction has always been my top priority, and I thrive in fast-paced environments.
In my role as a Sales Executive at Expert Tutor, I successfully converted leads into appointments while ensuring high satisfaction levels. I also managed chat support to promptly address client concerns. Currently, as an Appointment Setter at HQ360, I schedule and coordinate appointments for clients, delivering exceptional service in both UK and US markets. My ability to communicate effectively in English at a C2 level has been instrumental in my success in these roles.
Experience
Work history, roles, and key accomplishments
Appointment Setter
HQ360
Currently scheduling and coordinating appointments for clients, delivering exceptional service in both UK and US markets.
Sales Executive
Expert Tutor
Feb 2023 - Mar 2023 (1 month)
Converted leads into appointments while managing chat support to promptly address client concerns, ensuring high satisfaction levels.
Customer Support Representative
W4Work
Jan 2023 - Feb 2023 (1 month)
Delivered exceptional customer support by efficiently handling final expense campaigns and resolving inquiries for US-based clients.
Education
Degrees, certifications, and relevant coursework
Maha Waheed
Availability
Location
Authorized to work in
Job categories
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