MRMahalakshmi Rmakrishnan
@mahalakshmirmakrishn
Experienced logistics and shipping professional with 6+ years in operations, customer support, and vendor management.
IndiaWhat I'm looking for
I am a logistics and shipping operations specialist with over six years of experience across shipping, logistics, customer support and banking environments. I have a proven track record in reefer container operations, import documentation review, vendor management, inventory and procurement support, and consistently meet SLA and TAT requirements while driving cost-effective transactions.
I excel at coordinating pre-arrival inland operations, preparing operational reports, managing amendments and discrepancies, and mentoring teams to improve process quality and compliance. Recognized for performance with team and individual awards, I bring strong MS Office, RKEM and SAP MM skills and a results-oriented approach focused on customer satisfaction.
Experience
Work history, roles, and key accomplishments
Senior Executive
MOL Information Processing Services
May 2018 - Aug 2019 (1 year 3 months)
Validated import documentation and schedules for vessel arrivals/departures, maintained SLA/TAT, tracked missing vessels, processed destination charges and amendments, and prepared weekly/monthly reports to support front-office operations.
MLSenior Associate
Maersk Line
Apr 2015 - Oct 2017 (2 years 6 months)
Managed reefer container operations including booking, inventory and procurement support, coordinated inland pre-arrival activities and vendor management, and supported cold-chain processes to ensure operational performance.
Senior Process Advisor
Barclays Shared Services Private Ltd
Oct 2012 - Mar 2015 (2 years 5 months)
Mentored training batches, managed on-shore queries and LMS scorecards, performed processing and quality checks, and maintained audit and process improvement checklists to support operational compliance.
Education
Degrees, certifications, and relevant coursework
A.M. Jain College (Madras University)
Bachelor of Computer Science, Computer Science
Grade: 80%
Completed Bachelor of Computer Science with 80% at A.M. Jain College affiliated to Madras University.
Higher Secondary Certificate (HSC)
Higher Secondary Certificate, Computer Science
Grade: 68%
Completed HSC in Computer Science group with 68%.
Secondary School Leaving Certificate (SSLC)
SSLC
Grade: 85%
Completed SSLC with 85%.
Availability
Location
IndiaAuthorized to work in
Job categories
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