
Mahadevan User
@mahadevanuser1
Project Manager at KGiSL Technologies leading CLSA and AMBIT’s Dolphin SaaS migration, with the MVP delivered and signed off.
What I'm looking for
At KGiSL Technologies, I lead the Dolphin SaaS implementation and migration from version 1.0 to 2.0 for CLSA and AMBIT. I delivered the MVP and secured client sign-off toward Go-Live, while coordinating teams and managing UAT, release readiness and deployment.
At Rappit Solutions (Vanenburg Software), I coordinated the Syensqo migration of about 20 enterprise applications and worked onsite in France for Go-Live, achieved with zero unplanned downtime. For Eijerkamp, sales order creation time fell by 92% at Go-Live, with zero critical issues on Day 1; I also managed Agile delivery and ITIL-aligned support across client accounts.
Experience
Work history, roles, and key accomplishments
Project Manager – Implementation & Delivery
KGiSL Technologies
Jul 2026 - Present (3 months)
Leading end-to-end SaaS implementation and Dolphin 1.0 to 2.0 migration for CLSA and AMBIT, delivering MVP and securing client sign-off toward Go-Live. Coordinating cross-functional teams and tracking risks, blockers, and effort through RAID logs.
Associate Delivery Manager | Scrum Master
Rappit Solutions (Vanenburg Software)
Jan 2023 - Jun 2026 (3 years 5 months)
Managed delivery and support for 20+ enterprise applications across EMEA, APAC, and USA, including Syensqo migration and Eijerkamp Go-Live. Led Scrum teams, improved sprint spillover by 30%, and ensured SLA compliance across accounts.
QA Lead & Production Support Lead
Vanenburg Software Pvt Ltd
May 2020 - Dec 2022 (2 years 7 months)
Led L1/L2 QA and support team for 20+ enterprise applications, improving SLA compliance from 88% to 97% and reducing manual effort by 25% through Jira automation. Managed ITIL processes and prepared KPI dashboards.
Programmer Analyst – Application Support
Jan 2014 - May 2020 (6 years 4 months)
Provided Tier-1 support for US insurance applications across MetLife, Liberty Mutual, and AIG, handling incident management, release validation, and defect tracking. Received Service Delivery Excellence Award for ITIL process excellence.
Education
Degrees, certifications, and relevant coursework
Sri Krishna Arts & Science College
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science from Sri Krishna Arts & Science College, Coimbatore, in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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