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Małgorzata JanickaMJ
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Małgorzata Janicka

@magorzatajanicka

Coordination lead at Studio Eik AS who handled customer cases through resolution and coordinated daily assignments for photographers and stylists.

Norway
Message

At Studio Eik AS, I handled customer inquiries by phone and email, following cases from first contact through clarification and resolution. I investigated issues, gathered information, and coordinated with customers, colleagues, and other relevant parties.

I also planned and coordinated daily assignments for photographers and stylists, responding to changes, delays, and new needs. I kept information, status, and documentation accurate across digital systems.

At Easy2You AS (formerly Norpost Distribusjon AS), I handled customer inquiries and delivery issues related to subscriptions and distribution. I followed up on deliveries and discrepancies, updated lists, and prepared reports.

Earlier, at KOW Sp. z o.o., I planned and coordinated campaigns, events, fairs, and other projects. At International Masters Publishers Sp. z o.o, I supported marketing operations, updated websites and databases, and worked with customer data and results.

Experience

Work history, roles, and key accomplishments

SA
Current

Koordineringsleder

Studio Eik AS

Feb 2022 - Present (4 years 8 months)

Håndterte daglige kundehenvendelser på telefon og e-post og fulgte saker fra første henvendelse til avklaring og løsning. Undersøkte problemer og avvik, innhentet nødvendig informasjon og koordinerte med kunder, medarbeidere og andre relevante parter for å finne en løsning.

Education

Degrees, certifications, and relevant coursework

University of Warsaw logoUW

University of Warsaw

Master's degree, Management

2009 - 2011

Master's degree in Management with a specialization in Marketing from the University of Warsaw, completed in 2011.

University of Warsaw logoUW

University of Warsaw

Master's degree, Geography

2006 - 2011

Master's degree in Geography with a specialization in Tourism from the University of Warsaw, completed in 2011.

Tech stack

Software and tools used professionally

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