maggie tshshmarityan

- Manage and respond to HR inbox inquiries with accuracy and professionalism.
- Maintain and organize employee documentation and records.
- Support medical compliance processes, including fingerprinting and required verifications.
- Assist with benefits coordination and follow-up on in-service training requirements.
- Update and manage HR databases to ensure accuracy and compliance.
- Collaborate

- Appointment Management: Handle appointment confirmations, re-confirmations, and cancellation management to ensure smooth clinic operations and optimal scheduling efficiency.
- Schedule Optimization: Monitor and control patient waiting lists, manage last-minute rescheduling changes to optimize doctors' schedules and maximize appointment utilization.
- Customer Service: Respond to patient requests

- Multimedia Content Creation: Developed technical briefs for content teams and implemented AI-driven content creation workflows using AI platforms, this includes video generation for YouTube marketing campaigns (Joseph, ChatGPT, Kling AI, Sora), improving efficiency by streamlining production processes. Managed and published articles with WordPress.
- Performance Analytics: Conducted comprehensi

- Led the full planning and execution of large-scale public events, including book festivals and author presentations, overseeing venue coordination, guest communications, and on-site logistics.
- Managed the creation and execution of integrated marketing campaigns, including social media promotions, email newsletters, and digital ad strategies to support bookstore events and releases.
- Collabora

- Recommended new or updated books.
- Created a comfortable environment for consumers to pick the ideal type of book.
- Performed daily tasks to ensure a neat, clean, and organized store.
- Processed credit card and check payments.

Led research and development for decision-making software targeting IT specialization recommendations at AUA EPIC.

- Data Analysis: Collected and analyzed comprehensive datasets on IT professional personality traits, problem-solving methodologies, and career specialization patterns.
- Product Development: Designed and implemented assessment algorithms to provide personalized IT specialization rec

Graduation Thesis on the Topic “Assessment and improvement of emotional intelligence metrics using machine learning (ML) models”

Graduation Thesis on the Topic “Features of thinking styles, creativity and personal qualities of IT professionals”

Completed secondary education at Shirakatsy Lyceum International Scientific-Educational Complex.