Юлия User

Managed full-location production for an author’s short film, securing permits, negotiating site access, and organizing on-set logistics to minimize production risk and costs.

Led operations and a team of up to 50 employees, launched IT and payment projects, and implemented strategic initiatives that delivered rapid payback and cost reductions.

Supported the CEO in operational and strategic initiatives, automated workflows and CRM processes, and coordinated marketing, logistics, and government interactions to improve efficiency.

Managed sales and contact center (up to 25 staff), implemented KPI and CRM-driven automation, and increased department sales 30% within six months.

Managed patient reception and electronic records, scheduled appointments, handled customer inquiries and reporting, and was promoted to Head of Contact Center.

Managed store operations and a team of up to 15, led recruitment and training, handled supplier negotiations, and maintained merchandising standards.

Delivered product trainings and masterclasses, provided customer consultations and direct sales, consistently meeting and exceeding sales targets.

Completed a B1 Spanish certificate program demonstrating intermediate Spanish proficiency.

Completed a Project Manager course covering project management methodologies and practical tools.

Completed an Advanced English certificate program demonstrating high intermediate to advanced English skills.

Completed an Upper-Intermediate English certificate program demonstrating solid intermediate English proficiency.

Completed a course on effective management focused on managerial skills and practices.

Completed training on sales of medical services covering sales techniques and service promotion.

Grade: -

Activities and societies: -

Attended the Faculty of Economics (no degree or completion year specified).