Maggie Kehlenbeck
@maggiekehlenbeck
Customer Success & operations professional focused on onboarding, relationships, and streamlined workflows.
What I'm looking for
I’m a client relations and operations professional known for improving onboarding coordination, communication workflows, and relationship management processes in fast-paced remote environments. I bring strong organization and proactive problem-solving to help teams deliver responsive, detail-oriented customer support.
In recent roles as a Recruiter & Operations Coordinator, I strengthened the end-to-end hiring and placement experience by streamlining communication between candidates and client families. I maintained structured candidate tracking systems within NannyLogic and Enginehire, while improving scheduling coordination through consistent follow-up and documentation management.
Earlier, as an Early Childhood Educator, I built trusted partnerships with families, administrators, and multidisciplinary teams through consistent relationship management. I balanced competing priorities in fast-paced settings and supported positive family experiences through proactive, individualized communication.
I’m at my best when I can align stakeholders, reduce friction in onboarding and day-to-day operations, and turn high-volume communication into clear, reliable processes. I value smooth collaboration, accuracy, and customer experiences that feel organized, human, and dependable.
Experience
Work history, roles, and key accomplishments
Account Coordination
Te Araroa Trail
Nov 2025 - May 2026 (6 months)
Completed a 3,000 km through-hike across New Zealand, demonstrating resilience and strong long-term planning. Managed scheduling and logistics through extended international travel to support sustained execution.
Recruiter & Operations Coordinator
Summit Nannies
Jul 2024 - Oct 2025 (1 year 3 months)
Streamlined onboarding and placement coordination by improving communication between candidates and client families throughout the hiring process. Increased workflow efficiency by maintaining structured candidate tracking systems and supporting proactive scheduling follow-up.
Early Childhood Educator
Boulder Valley School District
Aug 2017 - Oct 2025 (8 years 2 months)
Strengthened communication and collaboration between families, administrators, and multidisciplinary teams through consistent relationship management. Improved day-to-day operational organization in fast-paced conditions while supporting positive family experiences through proactive, individualized support.
Recruiter & Operations Coordinator
Olive You Nanny
Sep 2023 - Jun 2024 (9 months)
Improved placement operations by coordinating scheduling, onboarding logistics, and communication across multiple active client accounts. Strengthened client and candidate engagement through consistent follow-up, referral outreach, and accurate ATS maintenance.
Education
Degrees, certifications, and relevant coursework
University of Colorado Denver
Master of Arts, Human Learning and Development
Earned a Master of Arts in Human Learning and Development from the University of Colorado Denver (May 2019).
Colorado College
Bachelor of Arts, Environmental Science
Earned a Bachelor of Arts in Environmental Science from Colorado College (May 2016).
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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