I've managed insurance client relationships at Clearview Health, Comparion Insurance Agency, and Rob Hill Insurance Group, guiding customers from needs assessment and enrollment through renewals, account changes, and ongoing support.
At Rob Hill Insurance Group, I grew and managed a client portfolio by approximately $250,000 within my first six months. I translate complex coverage, benefits, pricing, and policy requirements into clear guidance while coordinating with carriers and underwriters to resolve issues.
I've also led office operations at State Farm, training new hires on CRM systems, documentation standards, workflows, and customer service. I bring active Georgia insurance licenses, strong record management, and a consistent focus on accurate follow-through.
