Magda Carcamo

Managed incoming calls and emails from potential clients, ensuring all client information was securely stored. Scheduled initial consultations with attorneys and assisted with the onboarding of new clients.

Managed attorneys' schedules and appointments, while communicating with clients to answer questions and provide support. Provided administrative support to attorneys and paralegals, including filing and organizing legal documents.

Supported patient service needs by coordinating efficient referrals for additional resources. Conveyed policies and procedures to patients from medical and administrative standpoints, improving quality of care.

Ensured compliance with established internal control procedures by examining records, reports, operating practices, and documentation. Verified assets and liabilities by comparing items to documentation, and completed audit workpapers.

Processed customers' orders, web orders, and authorizations to return. Managed the Chicago Public Schools (CPS) account and provided assistance to customers with order-related issues.

Taught English to adults whose first or main language was not English, planning and delivering lessons to various classes. Provided assistance to students with doubts regarding class subjects and prepared tests and exercises.

Provided assistance at the ticket counter, gate, baggage areas, and concourse of the airline. Serviced customers by performing meet and greets, check-in, aircraft boarding and deplaning, ticketing, and baggage services.

Answered inquiries, resolved problems, and fulfilled requests while maintaining a database. Resolved issues by clarifying problems, researching solutions, and implementing alternatives.

Performed security screening of both people and property, including baggage and cargo, to prevent dangerous items from being brought aboard a plane. Maintained logs of all personnel accessing restricted areas and helped manage the airport's computerized access control system.

Tutored and assisted individual students, organized paperwork, and prepared instructional materials. Supervised children at lunch, in hallways, and at recess, and helped children with special needs.

Completed a college degree at Universidad Tecnológica de Honduras (UTH). The program was undertaken in San Pedro Sula, Honduras.

Obtained a Bachelor's degree from Saint Peter's Academy. The studies were conducted in San Pedro Sula, Honduras.