Open to opportunities

Maelanie User

@maelanieuser

Message

I support senior leaders by managing executive operations, complex schedules, and confidential business coordination.

United Arab Emirates

Message

What I'm looking for

I'm looking to continue supporting senior leadership through executive coordination, office operations, stakeholder communication, and process improvements in a professional, fast-paced environment.

I'm currently supporting senior leadership at Family Homes Real Estate LLC in Dubai, managing complex calendars, meetings, executive documentation, stakeholder communication, and efficient office operations.

Previously, I supported executives at Tanami Properties, coordinated property administration at Driven Properties, and delivered guest relations and operational support at Dubai Airports. Across more than 10 years of experience, I've handled confidential information, travel, events, client relationships, compliance records, and process improvements in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive Assistant

Current

Family Homes Real Estate LLC

Jan 2024 - Present (2 years 7 months)

Provides comprehensive executive and administrative support to senior leadership, managing calendars, meetings, and confidential information. Coordinates office operations and supports special projects to enhance productivity.

Microsoft Office 365 Calendar Management Meeting Coordination Stakeholder Coordination Confidentiality Documentation Operational Support Project Coordination

Executive Assistant

Tanami Properties

Feb 2019 - Dec 2023 (4 years 10 months)

Served as primary point of contact for clients and stakeholders, managing executive schedules, meetings, travel, and correspondence. Coordinated property viewings and corporate events while maintaining accurate records.

Calendar Management Travel Coordination Client Relations Correspondence Record keeping Event Coordination

Property Management Admin

Driven Properties

Apr 2018 - Jan 2019 (9 months)

Managed tenant communications, maintenance requests, and lease renewals. Maintained property and tenant records, assisted with rent collection, and coordinated inspections and maintenance schedules.

Tenant Communication Lease Administration Database Management Rent Collection Compliance Coordination

Guest Relations & Customer Service Professional

Dubai Airports

Apr 2017 - Apr 2018 (1 year)

Delivered exceptional customer service in a high-volume international airport environment, managing passenger inquiries and special requests. Coordinated operational activities and assisted in workforce scheduling.

Customer Service Complaint Resolution Operational Coordination Workforce Scheduling Process Improvement