Madinabonu Nuritdinova
@madinabonunuritdinov
Motivated customer service professional with strong communication skills.
What I'm looking for
I am a motivated and empathetic customer service professional with six months of experience in complaint handling. My fluency in Russian and English, combined with strong interpersonal skills, allows me to effectively communicate and resolve issues for clients. I am dedicated to providing exceptional support and ensuring client satisfaction.
During my time as a Customer Service Dispatcher at Universal Taxi, I handled over 50 inquiries daily, processing complaints and coordinating resolutions with relevant teams. My contributions led to improved client satisfaction and response times, showcasing my ability to thrive in a fast-paced environment.
Currently, I am pursuing my studies in European and International Environmental Law at the University of Wroclaw, which further enhances my analytical and problem-solving skills. I am eager to bring my dedication and precision to a remote customer support team, where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Customer Service Dispatcher
Universal Taxi
Jan 2024 - Jun 2024 (5 months)
Handled over 50+ daily inquiries via phone and messaging, processing complaints and coordinating resolutions with relevant teams. Contributed to improved client satisfaction and response times through dedicated support.
Education
Degrees, certifications, and relevant coursework
University of Wroclaw
European and International Environmental Law, European and International Environmental Law
Currently pursuing a degree in European and International Environmental Law at the University of Wroclaw.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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