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Madan Kumar

@madankumar

Senior Revenue Cycle & Payment Posting leader driving cash recovery, denial reduction, and process automation.

India
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What I'm looking for

I seek a senior RCM or operations role where I can lead teams, optimize billing workflows, drive cash recovery, reduce denials, and implement automation in a compliant, collaborative environment.

I am a Senior Team Leader in Revenue Cycle Management with 16+ years of experience leading large teams and optimizing end-to-end medical billing operations. I specialize in payment posting, ERA/EFT reconciliation, denial management, and credentialing across multiple payer platforms.

I have a proven record of improving cash flow and collections—recovering $500K+ annually in underpayments and increasing client revenue by 15%—while managing monthly insurance/patient payments in excess of $6M.

I lead and train teams of 50–70+ members, authored SOPs, and drove process automation that reduced payment posting time by 25% and claim denials by 10%. I’m experienced with Epic, Allscript, Waystar, Availity and EDI/835 file workflows.

I am client-focused and experienced in client transitions, compliance (HIPAA/CMS), and stakeholder collaboration, consistently delivering stabilized processes and measurable improvements in collections and quality.

Experience

Work history, roles, and key accomplishments

ES

Claim Processing Executive

E4E Business Healthcare Services

Processed claims including HCFA and UB-04 forms, managed denial workflows, and maintained production and quality standards to meet client expectations.

ES

Senior Analyst

E4E Business Healthcare Services

Served as senior user responsible for production and quality across multiple client accounts, ensuring SLA adherence and accurate claim processing.

Education

Degrees, certifications, and relevant coursework

University of Madras logoUM

University of Madras

Bachelor of Commerce, Accounts

2004 - 2007

Grade: 50%

Completed a Bachelor of Commerce with focus on accounts from the University of Madras between 2004 and 2007.

CV

Corporation Higher Secondary School, Velachery

Higher Secondary Certificate, Higher Secondary (General)

2003 - 2004

Grade: 83%

Completed Higher Secondary Certificate (HSC) at Corporation Higher Secondary School, Velachery in 2003–2004.

CV

Corporation Higher Secondary School, Velachery

Secondary School Leaving Certificate, Secondary Education

2000 - 2001

Grade: 65%

Completed Secondary School Leaving Certificate (SSLC) at Corporation Higher Secondary School, Velachery in 2000–2001.

Tech stack

Software and tools used professionally

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