Mohammad Arshad

Leads a 35+ FTE team supporting end-to-end AR and Quality operations for the Weston Project. Maintains 98.5% posting accuracy and 100% TAT compliance, and owns MTD and month-end client reporting.

Managed daily department functions with focus on timely, accurate, and SLA-aligned execution. Conducted regular quality audits of AR calls and account documentation, and identified recurring errors for root-cause analysis.

Served as a Subject Matter Expert supporting day-to-day US Healthcare RCM operations, with focus on AR, claims, payment posting, and denial management. Provided process guidance and operational support ensuring adherence to SOPs, quality standards, productivity targets, and TAT requirements.

Managed day-to-day US Healthcare RCM activities including insurance claims, AR follow-up, payment posting, and account resolution. Reviewed and analyzed outstanding accounts to identify claim status, denials, underpayments, billing errors, and payment discrepancies.

Processed and reviewed healthcare claims and patient/account information for accuracy, completeness, and timely resolution. Supported insurance claim processing, account review, and payer follow-up activities based on assigned workflows.

Pursued a Bachelor of Technology in Computer Science and Engineering from Tirumala Engineering College, Hyderabad, affiliated with JNTU University, Hyderabad.

Completed Intermediate in MPC (Mathematics, Physics, Chemistry) from Narayana Junior College, Hyderabad.

Completed Secondary School Certificate (S.S.C.) from Gowtham Model School, Mancherial.