syeda FARHEEN
@syedafarheen
Strategic Revenue Cycle Leader with 15+ years optimizing healthcare RCM and collections.
What I'm looking for
I am a dedicated Revenue Cycle Management leader with 15+ years driving AR reduction, denial management, and operational excellence across healthcare specialties using EPIC, NextGen, AdvancedMD and Aloha ABA. I have led and mentored high-performing teams, created SOPs, built KPI dashboards, and delivered measurable improvements in claim recovery, days in AR, and compliance while working with US-based clients.
My background includes team leadership, client reporting, credentialing oversight, and hands-on appeals strategy, with demonstrated success improving net revenue and reducing denial cycles. I prioritize process standardization, cross-functional collaboration, and training to sustain scalable revenue operations and strong client partnerships.
Experience
Work history, roles, and key accomplishments
RCM Team Lead
AlohaABA India
Dec 2023 - Present (1 year 10 months)
Led and mentored a 20+ member RCM team to reduce AR and improve collection efficiency, implemented SOPs and denial-resolution strategies that increased claim recovery and improved compliance across billing cycles.
Account Specialist
Freelance
Apr 2019 - Dec 2023 (4 years 8 months)
Managed full-cycle RCM for U.S. clients, reducing denials and improving collections through tailored AR strategies, appeals management, and compliance audits to deliver regular financial performance reports.
Team Lead
Reventics
Jun 2017 - Jan 2019 (1 year 7 months)
Supervised end-to-end revenue operations for multiple U.S. clients, developed AR dashboards and automation to optimize collections and reduce manual errors while coordinating provider enrollment and payer-specific denial trends.
Process Coach
Omega Healthcare Management Services Pvt. Ltd.
Jun 2012 - Sep 2014 (2 years 3 months)
Analyzed denial patterns and led strategy teams to resolve long-pending ARs, improved pre- and post-bill SOPs reducing delays by 25%, and coached analysts on high-dollar claim handling and compliance.
Revenue Analyst
Apollo Healthcare
Mar 2010 - Oct 2011 (1 year 7 months)
Conducted gap analysis on claim workflows and drove initiatives that improved net revenue by 18% and reduced denial resolution cycle time through root-cause analysis and revenue enhancement pilots.
Call Center Representative
E2S Technologies
Jun 2009 - Mar 2010 (9 months)
Handled insurance and healthcare inbound/outbound support, maintained HIPAA-compliant documentation, improved first-call resolution by 20%, and conducted compliance and soft-skills training for new hires.
Loan Processor
Smarter Home Solutions
Aug 2006 - Apr 2008 (1 year 8 months)
Processed and verified mortgage applications and credit documents, coordinated with underwriters and legal teams, and reduced processing time by 30% through improved document tracking.
Education
Degrees, certifications, and relevant coursework
St. Ann’s Jr. College
Intermediate, M.P.C (Mathematics, Physics, Chemistry)
Completed Intermediate (M.P.C) coursework focusing on maths, physics, and chemistry.
St. Francis De Sales High School
S.S.C., Secondary Education
Completed secondary education (S.S.C.) with general school curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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