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syeda FARHEEN

@syedafarheen

Strategic Revenue Cycle Leader with 15+ years optimizing healthcare RCM and collections.

India
Message

What I'm looking for

I seek a senior RCM role where I can lead teams, optimize AR/denial workflows, implement SOPs, and partner with US clients to improve collections and compliance.

I am a dedicated Revenue Cycle Management leader with 15+ years driving AR reduction, denial management, and operational excellence across healthcare specialties using EPIC, NextGen, AdvancedMD and Aloha ABA. I have led and mentored high-performing teams, created SOPs, built KPI dashboards, and delivered measurable improvements in claim recovery, days in AR, and compliance while working with US-based clients.

My background includes team leadership, client reporting, credentialing oversight, and hands-on appeals strategy, with demonstrated success improving net revenue and reducing denial cycles. I prioritize process standardization, cross-functional collaboration, and training to sustain scalable revenue operations and strong client partnerships.

Experience

Work history, roles, and key accomplishments

AI
Current

RCM Team Lead

AlohaABA India

Dec 2023 - Present (1 year 10 months)

Led and mentored a 20+ member RCM team to reduce AR and improve collection efficiency, implemented SOPs and denial-resolution strategies that increased claim recovery and improved compliance across billing cycles.

FR

Account Specialist

Freelance

Apr 2019 - Dec 2023 (4 years 8 months)

Managed full-cycle RCM for U.S. clients, reducing denials and improving collections through tailored AR strategies, appeals management, and compliance audits to deliver regular financial performance reports.

RE

Team Lead

Reventics

Jun 2017 - Jan 2019 (1 year 7 months)

Supervised end-to-end revenue operations for multiple U.S. clients, developed AR dashboards and automation to optimize collections and reduce manual errors while coordinating provider enrollment and payer-specific denial trends.

OL

Process Coach

Omega Healthcare Management Services Pvt. Ltd.

Jun 2012 - Sep 2014 (2 years 3 months)

Analyzed denial patterns and led strategy teams to resolve long-pending ARs, improved pre- and post-bill SOPs reducing delays by 25%, and coached analysts on high-dollar claim handling and compliance.

ET

Call Center Representative

E2S Technologies

Jun 2009 - Mar 2010 (9 months)

Handled insurance and healthcare inbound/outbound support, maintained HIPAA-compliant documentation, improved first-call resolution by 20%, and conducted compliance and soft-skills training for new hires.

SS

Loan Processor

Smarter Home Solutions

Aug 2006 - Apr 2008 (1 year 8 months)

Processed and verified mortgage applications and credit documents, coordinated with underwriters and legal teams, and reduced processing time by 30% through improved document tracking.

Education

Degrees, certifications, and relevant coursework

SC

St. Ann’s Jr. College

Intermediate, M.P.C (Mathematics, Physics, Chemistry)

Completed Intermediate (M.P.C) coursework focusing on maths, physics, and chemistry.

SS

St. Francis De Sales High School

S.S.C., Secondary Education

Completed secondary education (S.S.C.) with general school curriculum.

Tech stack

Software and tools used professionally

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syeda FARHEEN - RCM Team Lead - AlohaABA India | Himalayas